Refund Policy

Last Updated: January 2025

No Refund Policy

Important Notice: ClassMitra operates on a strict no-refund policy. All purchases are final and no refunds will be provided under any circumstances.

Scope of Non-Refund Policy

This no-refund policy applies to all ClassMitra one-time purchase plans:

  • All duration-based plans (30, 90, 180, 365 days)
  • All student capacity plans (50, 100, 250, 500, 1000 students)
  • All pricing tiers and combinations

Situations Where Refunds Are Not Available

Refunds will not be provided in the following situations:

  • Change of Mind: If you change your mind after purchase
  • Technical Issues: If technical difficulties occur (we will provide support)
  • Non-Usage of Service: If you do not use the service after purchase
  • Account Termination: If your account is terminated for any reason
  • Service Interruptions: Temporary service interruptions or maintenance
  • Feature Changes: Changes to app features or functionality
  • User Error: Errors in data entry or usage by the user
  • Device Compatibility: Device compatibility-related issues
  • Dissatisfaction: If you are not satisfied with the service after purchase

Before Making a Purchase

We strongly recommend that you:

  • Use the Free Trial: ClassMitra offers a free trial (20 students for 5 days) to test all features
  • Test Thoroughly: Evaluate all features and functionality during the trial period
  • Read All Plans Carefully: Understand the features and limitations of each plan
  • Contact Support: Reach out to our support team if you have any questions before purchasing
  • Confirm Suitability: Only purchase after confirming that ClassMitra meets your requirements

By making a purchase, you acknowledge that:

  • You have used the free trial period to test the app
  • You are satisfied with the app's features and functionality
  • You understand and accept the no-refund policy
  • You will not be eligible for a refund under any circumstances

Support Instead of Refunds

Instead of refunds, we provide the following assistance:

  • Technical Support: Help with app installation and setup
  • User Training: Guidance on how to use ClassMitra effectively
  • Problem Resolution: Assistance with technical issues
  • Account Help: Support for account-related questions
  • Feature Guidance: Help understanding and using app features

Payment Process

All payments are processed securely through:

  • Google Play Store (for Android app purchases)
  • App Store (for iOS app purchases)
  • Secure online payment gateways (for web purchases)

Once payment is processed, it cannot be reversed or refunded.

Legal Compliance

This no-refund policy is in compliance with applicable laws and regulations. By purchasing a ClassMitra plan, you accept this policy.

Contact for Support

If you need help with your purchase or our services, please contact us:

Policy Updates

We reserve the right to update this refund policy at any time. Any changes will be displayed on this page with the 'Last Updated' date.

Acceptance

By purchasing a ClassMitra plan, you acknowledge that you have read, understood, and agree to be bound by this no-refund policy.